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Frequently Asked Questions ahead of Coventry City's game against Bristol City at the Ricoh Arena

17 October 2014

Read through our Frequently Asked Questions ahead of Coventry City's home game against Bristol City on Saturday...

I want to buy a match ticket on the day of the game. Where can I go to?

We advise fans buying tickets on the day of the game to visit the Matchday Ticket Office at the Ricoh Arena. This will be open from the earlier time of 9:30am right up until kick off. This is cash only, but there is a cashpoint inside the main atrium at the stadium.
You can also buy on the cash turnstiles in the East Stand from 1:30pm when they open. Cash Turnstiles 28, 29, 30 and 31 will be open against Bristol City, with more opening if demand requires it. (If you are a Bristol City fan, then you can use turnstile 5)
If possible, we would ask fans not to buy from the Gallagher Retail Park on the day of the game if possible and for them to buy from the Ricoh Arena instead.
THERE WILL BE NO MATCHDAY PRICE INCREASE ON SATURDAY, OR FOR ANY OTHER MATCH THIS SEASON!

Will there be a matchday price increase?

No, we have now scrapped the matchday price increase for all games this season. You can see more details here...

I want to buy a Season Ticket/6 Match Package/Away Ticket on the day of the game. Where do I go to?

If you want to buy a Season Ticket or one of our 6/12 Match packages, then you can go to the CCFC Superstore at the Gallagher Retail Park to do this. However, we do recommend buying these before the day of the game.

If you want to buy a ticket on Saturday for our away matches against Oldham Athletic, Leyton Orient and Colchester United, you can do this from the CCFC Superstore at the Gallagher Retail Park. However, we recommend that you buy these another day to help alleviate any queues in the Superstore. 

I have tickets to collect for the game/ a Season Ticket to collect. Where do I need to go?

You will be able to collect your ticket from the Matchday Ticket Office at the Ricoh Arena. This is located at the old CCFC Superstore near to the Jimmy Hill statue. Please bring with you proof of ID and proof of purchase if possible.
Hospitality ticket collections will be from the ticket collection point at the right hand side of the main atrium as fans walk in to the stadium.

I want to go to the Casino before the game - shall I wait until after I’m done there to get my tickets?

If you are going to the casino before the match, we recommend that you buy or collect your tickets from the matchday ticket office before going into the casino. The matchday ticket office is at the old Superstore collection window, so is right next to the casino. By doing this beforehand, it means it will be quicker for you to get through the turnstiles after getting that last quick drink before the match!
Generally, we do advise fans to get the stadium early to help with entrance. Remember; the later you leave it, then the greater the risk of missing kick off – however hard we try to get you in on time! 
With that in mind, don’t forget that you can use any of the turnstiles around the stadium to get in- not just the ones near to where you are sitting.

Where will the cash turnstiles be on Saturday?

Cash Turnstiles 28, 29, 30 and 31 will be in operation for the game against Bristol City. If demand dictates, then we will look to open up more cash turnstiles. These turnstiles will be open from 1:30pm.

What is the ticket number from our Season Ticket booklet’s for Saturday’s game?

We don’t announce the ticket number in advance of a match. Fans will be able to see the ticket number above each of the turnstiles as they enter the stadium.

Can I use Six Match Package vouchers on the turnstiles?

Yes, you can use your Match Packages vouchers for entrance at the turnstiles or you can redeem them from the matchday ticket office at the Ricoh Arena.

What is the situation with car parking for the game?

With only a small number of event clashses, car parking is ‘as usual’ and all Car Parks are available. 
To pre-book in advance of matchday, please visit www.ricoharena.com or Guest Services at Main Reception of the Ricoh Arena. On the day, you can pay ‘on the gate’ at Car Park C.
If you have any queries about car parking, please e-mail karl.chester@ricoharena.com

What are the public transport options for Saturday?

Matchdaysaver tickets can be purchased up to 4 hours prior to the game and can be used on all our other services in Coventry.
Fares will be £5 for an Adult Coventry Matchdaysaver, £3.50 for a Child Coventry Matchdaysaver.
National Express Coventry or National Express West Midlands travelcard holders can travel for a £2 return supplement. nBus, nNetwork, Plusbus, daysavers, and concessionary passes will not be accepted. The details for our football buses are available here. 

Is there going to be a Family Zone?

Yes, as always our popular Family Zone will be open for young Sky Blues fans and their families!
Sky Blue Sam and members of the squad will be visiting from 1:30pm, while we will also be continuing our project to make a wall hanging tapestry with young fans’ names and artwork on.  We will be asking all the players that visit the Family Zone to autograph it too- keep an eye out for contributions already from Reda Johnson, Ryan Haynes, Frank Nouble and Adam Barton! 
Our popular free arts & crafts will be back, with our Family Zone volunteers. There will be glass and wood painting/decorating, foam crafts, bookmarks, colouring and sticking for the youngsters to enjoy, with activities wrapping up at around 2:30pm ahead of kick-off. 

Will the club’s retail be on-site on Saturday?

Yes, we will have retail stock available in the Family Zone from 1:30pm up until kick-off on Saturday. 
Products available will include CCFC hats, scarves and other items which are new in stock. 
Remember, you can see the full range of CCFC retail products online at www.ccfcshop.co.uk or in the CCFC Superstore at Gallagher Retail Park.

Is the programme available on Saturday?

Yes, our matchday programme PUSB will be available from around the Ricoh Arena on Saturday for £3. As well as being packed with loads of content about the Sky Blues and our opposition Bristol City, the 68 page programme includes an interview with Aaron Phillips, dressing room insights from Ryan Allsop and much more.

Is there news on the price of beer?

Yes there is. The price of beer was raised at the most recent SCG meeting and we are pleased to say that it is being reduced by 50p. This means your beer will come down from £4.50 to £4. 

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