Complaints and Compliance
The Club regards all forms of discriminatory behaviour, including (but not limited to) behaviour described is this statement as unacceptable, and is concerned to ensure that individuals feel able to raise any bona fide grievance or complaint related to such behaviour without fear of being penalised for doing so. Appropriate disciplinary action will be taken against any employee, member or volunteer, spectator or fan who is found, after a full investigation, to have violated the Equality Policy.
If you would like to report an incident of racism or discrimination on a matchday you can:
- speak to your nearest Steward or Supporter Services Officer
- report it on our dedicated text reporting number 07537 453 117 identifying the Block/Seat location and details of the incident.
- Report on the Kick it Out App [link to App]
You can find out more HERE.
If you would like report an incident of racism or discrimination after a matchday, please e-mail: matchday@ccfc.co.uk.
Positive Action and Training
Club Staff undertake regular training in Equality, Diversity & Inclusion.
The Club is committed to equality, inclusion, and anti-discrimination as part of The Football League’s Code of Practice. The Club will commit to a programme of raising awareness and educating, investigating concerns, and applying relevant and proportionate sanctions, campaigning, widening diversity and representation and promoting diverse role models, which we believe are all key actions to promote inclusion and eradicate discrimination within football.
This Equality Policy will be reviewed and updated, if required, on an annual basis.
Signed and endorsed by the Chairman and COO
(Updated and Endorsed by the Board: January 2024)