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NEWS: Key Wembley Stadium matchday information for fans, ahead of Play-Off Final

24 May 2023

Club News

NEWS: Key Wembley Stadium matchday information for fans, ahead of Play-Off Final

24 May 2023

Wembley Stadium have put together a matchday guide for supporters attending Saturday's Play-Off Final between Coventry City and Luton Town (4:45pm KO).

Strict adherence to the advice will ensure Wembley is a safe environment for all visitors on the day and give fans the opportunity to make the most of their visit.

Tickets

Anyone without a ticket should not travel. All tickets are strictly non-transferable and are not available to distribute to other supporters.

Fans with tickets are advised to check they are seated in the appropriate area of the stadium. Any supporter who is identified in opposition areas will be ejected from the stadium for breaching the FA’s ground regulations and be subject to each club’s own sanctions process.

No-street-drinking zone

Since 2022 Brent Council, and its partners, have enforced a no-street-drinking zone on Olympic Way and the surrounding area for ALL events at Wembley Stadium. This is part of the current Public Space Order Protection (PSPO) in place around the stadium on event days. More information on the order can be found here.

As part of the PSPO, shops and off-licences around Wembley Stadium are also banned from selling alcohol on match days.

Fans caught drinking on Olympic Way and the surrounding streets ahead of the Play-Off final will be asked to hand over their alcohol and enforcement action may be considered.

Supporters wanting alcohol before the game should head for the licensed bars or restaurants in the area or make their way to the dedicated fan zones outside the stadium.

Fan Zones

Coventry City have been dedicated a Fan Zone area where supporters have the chance to join fellow fans to enjoy a drink, including alcohol, food and a DJ. They are an ideal place to soak up the pre-match party atmosphere

The Sky Blues have been assigned the West Fan Zone.

The fan zones will be open from 11.00 each day and close 30 minutes prior to kick-off. They will stop serving alcohol one hour before kick-off.

Supporters will need to present a valid stadium ticket to enter the Fan Zone, which has a limited capacity. The stadium’s bag policy (see below) also applies to anyone visiting the fan zone.

Pyrotechnics

The use of pyrotechnics, flares and smoke devices inside or outside Wembley Stadium is illegal and prohibited. Anyone caught carrying or using pyrotechnical equipment inside the stadium will be immediately ejected from the stadium, banned from future events and dealt with by police. Those caught using pyrotechnic equipment anywhere outside of the stadium will be in breach of the PSPO order and face enforcement action.

The following measures will be in place to prevent the use of pyrotechnic equipment at Wembley Stadium.

  • Additional bag searches
  • Additional patrols with dogs trained to sniff out pyrotechnic material
  • Enhanced CCTV within the stadium and external concourses
  • Enhanced staff training to spot and deal with potential flares/pyro use
  • Working with the local authorities and Metropolitan Police to ensure enforcement action is taken both inside and outside the stadium

Travel advice

By National Rail

Supporters are encouraged to plan their journeys in advance to avoid disappointment or delay to their travel.  All those travelling by rail should plan to arrive at Wembley stations no later than one hour prior to kick-off, to allow sufficient time to walk to and enter the stadium.

Please check the National Rail Enquiries and TfL websites on event day for real-time travel information and status updates.

London Underground

Wembley Stadium benefits from easy access to three rail / London Underground stations. These are:

  • Wembley Stadium station
  • Wembley Central station
  • Wembley Park station

Plan your journey using TfL’s Journey Planner or the TfL Go app, and check before you travel for more information on how services in London are running.

Travelling home:

Fans are asked to leave the ground promptly and avoid opting for the last train of the day.

Please allow for longer journey times from Wembley Stadium to London Euston or London Kings Cross due to crowd safety controls for safe station access.

Check National Rail Enquiries for the latest up-to-date information.

By Car

Event day parking at Wembley Stadium is limited and must be booked in advance via the Wembley Official Parking website. Please book early to avoid disappointment. Any vehicles which do not pre-book will not be granted access to the stadium car parks. Customers are advised to park via the official car parks only.

Blue badge parking is available for ticketholders with accessibility needs and this can also be booked directly through the Wembley Official Parking website. For any further accessibility requirements, please review Wembley Stadium’s Access Information page, or visit the Guest support portal.

By Coach

National Express is the official coach partner to Wembley Stadium. National Express drop off at the stadium from over 50 locations around the UK making it the easiest and most convenient way to travel to Wembley. To book a National Express service visit the National Express website or call 08717 81 81 81.

Disabled supporters

Wembley Stadium is a welcoming and inclusive venue for all guests with access requirements. There are 310 places for wheelchair users, each with a personal assistant/companion seat. The stadium also provides a range of services for guests with specialist access requirements including a shuttle service from Wembley Park Station. More information can be found here.

Stadium access

Hospitality (Club Wembley) turnstiles will open three hours before kick-off and general admission turnstiles will open two hours before kick-off. Please arrive early at the stadium to allow enough time for necessary security checks, including enhanced searches and bag checks.

Children (14 years and under) must be accompanied by an adult. Children under the age of two will not be permitted into the stadium.

Restricted bag policy

Wembley Stadium operates a restricted bag policy. Each person can only bring one small bag into the stadium, and it must not be bigger than A4 size:

Height – 297mm (11.7 inches) - Width – 210mm (8.27 inches) - Depth – 210mm (8.27 inches)

Please note, this means the overall bag size – bags that are half-full and folded over to reduce their size will not be accepted. Anyone carrying bags that do not meet the criteria above will not be allowed into the stadium. A full list of prohibited items can be found here.

Persistent standing

Persistent standing during a match at Wembley Stadium is strictly forbidden (unless with a ticket for the safe standing area) and may result in ejection from the ground. Persistent standing not only compromises crowd safety, but also affects the matchday experience of fellow spectators, especially children and elderly people.

Anti-social and discriminatory behaviour

Wembley Stadium operates a zero-tolerance policy on any form of anti-social and discriminatory behaviour. If you witness any anti-social or discriminatory behaviour on the day, text HELP to 66566 or contact your nearest steward.

Food and drink

Wembley Stadium offers an extensive range of food and drinks inside the stadium – more information is available here.

Stay up to date with all of the latest matchday information by following @wembleystadium on Twitter.

Prohibited Items

To see a list of items you can't bring into Wembley, please click here

There's lots more help to plan your visit to Wembley Stadium on their website


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