Disabled Coventry City supporters will now be able to purchase tickets online!
Following work between the Sky Blues and Ticketmaster, supporters will now be able to buy tickets for both home and away game via the eticketing platform.
This means that pre-registered disabled and ambulant disabled supporters will not have to purchase in person at the Ticket Office, which had been a particular inconvenience for these fans.
All Ambulant Disabled and Wheelchair Disabled Season Ticket holders have been set-up and registered to purchase online, as have Ambulant Disabled and Wheelchair Disabled supporters who have purchased for a game so far this season.
To purchase tickets online, you must be logged in to the account with which the permissions are set (i.e. the supporter who is disabled). Click on the 'Tickets' tab next to the match which you wish to attend.
Above the interactive seat map of St. Andrews you will see two tabs, “Choose my Own Seats” and “Find Seats for Me”. Select “Find Seats for Me” where you will be able to add an age appropriate concession for a wheelchair space and assistant. Please select a quantity of 1. This will include both the wheelchair space and assistant seat.
Follows the same process as above except there is no map so you will load straight into “Find Seats for Me” screen.
Ambulant disabled supports will be able to select seats from the Interactive Seat Map and will be able to select 1 seat as a personal assistant which is complimentary.
Supporters will be able to see a list of price classes available for the away game including a personal assistant, simply select the quantity of each required and then select Find Tickets.
Any fans who want to register are asked to email email@example.com with their proof of disability, so that they can then be set up to purchase online.
Disabled supporters with queries when buying online can email firstname.lastname@example.org for assistance.
Mark Hornby, Head of Marketing and Communications at Coventry City, said:
“We’re pleased to announce this advancement in our ticketing for disabled supporters going forward.
“We know that for our supporters with the most accessibility issues to have to buy in person was far from ideal, and this will make the ticket buying process much easier for them.
“This will improve things for them considerably, and we’d like to thank Ticketmaster for their help in us achieving this.”
Please note – Sunderland tickets will not be available online for wheelchair/ambulant disabled supporters. All future games will.