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Coventry City wants to hear from supporters on how to improve the matchday experience at the Ricoh Arena

12 June 2015

The club are urging supporters to get involved and have your say on what you want your club to do for you...

Coventry City supporters can have their say on the matchday experience at the Ricoh Arena to help improve the product off the pitch at Sky Blues games.

The club has launched an email address – matchday@ccfc.co.uk – for fans to comment and also make suggestions to improve the experience.

Issues and suggestions will be collated by June 22, with an article published online in July responding to fans queries and stating improvements for the 2015/16 campaign. Fans will receive an automated reply to confirm their feedback has been received.

Steve Waggott, chief executive of Coventry City, said: “Having addressed fans' concerns about the price of football with our cheaper Season Tickets and then appointing Tony Mowbray, we hope that fans can see that we are making improvements already.

“This is a process that never stops, and the natural next step is to address the concerns we know fans have about their matchday experience at the stadium.

“Progress has already been made ahead of next season, but it's vital that we get as much feedback as possible from Sky Blues supporters to help us address their concerns about areas we can affect.

“There are areas which are outside of our control such as catering and car parking, but with constructive feedback from fans, we can hopefully address these with the stadium to make improvements to these areas.”

He added: “We meet regularly with the Supporters Consultative Group and that will remain the case to give fans a voice within the club. We also respond to dozens of queries each day via social media but this new email is another way of supporters sharing their ideas and any issues regarding the matchday experience.”


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