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MATCHDAY Q&A: Your FAQs regarding our clash with Rochdale at the Ricoh Arena tomorrow

30 January 2015

A Q&A on our clash with Rochdale at the Ricoh Arena tomorrow...

Here is our Matchday Q&A ahead of Saturday's clash with Rochdale at the Ricoh Arena...

What are the ticket prices against Rochdale?
Tickets in the Family Zone are priced £18 for adults, £13 concessions, £9 juniors, £5 JSBs and JSB Under 12s free.

In the standard zone, it is £22 for adults, £15 concessions, £11 juniors, £7 JSBs and £3 JSB Under 12s.

You can see all of the prices for Saturday’s game here …  

There are other pricing options for ticket on Saturday too, including Half Season Tickets, Match Packages and Memberships. Full details are on the Ticketing section of ccfc.co.uk.

There is no matchday price increase on Saturday.

What are the different price options?
You can save money on the price of watching the Sky Blues in various ways. Becoming a Season Ticket holder makes the price per game for an adult £15 in the Standard Zone, while a 6 or 12 Match Package makes the price £18 or £16 per game respectively. Meanwhile, Let’s All Sing Together Members get £2 off their home league match tickets.

I want to buy a match ticket on the day of the game. Where can I go to?

We advise fans buying tickets on the day of the game to visit the Matchday Ticket Office at the Ricoh Arena. This will be open from 9:30am right up until kick off. This is cash only, but there is a cashpoint inside the main atrium at the stadium.
You can also buy on the cash turnstiles in the East Stand from 1:30pm when they open. Cash Turnstiles 28, 29, 30 & 31 will be open (If you are a Rochdale fan, then you can use turnstile 4 or 5)

Where will the cash turnstiles be on Saturday?
Cash Turnstiles 28, 29, 30 & 31 will be in operation for the game against Rochdale. If demand dictates, then we will look to open up more cash turnstiles. These turnstiles will be open from 1:30pm, so there is plenty of time for you to arrive early and make sure you are in the ground ahead of kick-off.

Which stands/lounges are open against Rochdale?
The East, LloydsPharmacy (West) & North stands are all open for Sky Blues fans for the game on Saturday. The South stand is open for Rochdale supporters only. All our usual matchday lounges are open for the game, however unfortunately executive boxes are unavailable for this game.

Is there going to be a Family Zone?
Yes! Our Family Zone volunteers will be back with free arts & crafts, plus the ever growing tapestry! We will also have FIFA 15 on the Playstation in the Family Zone. All this- and members of the Sky Blues squad and Sky Blue Sam visiting the zone too!

The Family Zone is located in the concourse between the North and West stands, with activities beginning at 1:30pm and concluding at 2:30pm.

What else do you have going on?
Half-time sees the debut of our new half-time giveaway ‘Subbed’, thanks to our partnership with Subway.
Fans will be able to win a free 6 inch sub at half-time, along with a goodie bag full of Subway treats, just by being in their seat and getting JD’s attention!

Sky Blue Sam will also be around the stadium again to say hello to young fans, while before the game the Sky Blues team will be read out by our ‘mini-announcers’ who join us as part of our groups ticket scheme. They will also be forming the guard of honour as the two team’s enter the field of play.

Will the club’s retail be on-site on Saturday?
Yes, our retail stall will be based in the Family Zone for Saturday’s game and will be open from 1:30pm for fans to get your CCFC retail items.
Don’t forget, the CCFC Superstore is open at the Gallagher Retail Park also, while you can buy online at anytime via www.ccfcshop.co.uk. 

I have tickets to collect for the game to collect. Where do I need to go?
You will be able to collect your ticket from the Matchday Ticket Office at the stadium on the day of the game from 9:30am. This is located at the old CCFC Superstore near to the Jimmy Hill statue. Please bring with you proof of ID and proof of purchase if possible.
Hospitality ticket collections will be from the VIP Collection window on the right hand side of the atrium.

I want a specific seat for the game- should I buy in advance or on the day?
If you really want to sit in a particular seat, you need to buy in advance as we cannot sell you a specific seat on the day of the game.

I already have a Season Ticket. Do I need to bring the whole booklet with me or can you tell me the voucher number in advance?
You need to bring the whole Season Ticket booklet with you to the match as this includes your seat details in it. We don’t announce the ticket number in advance of a match, but you will be able to see the ticket number above each of the turnstiles as you enter the stadium.
Season ticket holders will be charged for a ticket if they forget their season ticket; this is a refundable charge if they produce their season ticket book at the Superstore within seven days with the relevant match voucher still attached.

I want to buy a Half Season Ticket/6 Match Package on the day of the game. Where do I go to?
You can go to the CCFC Superstore at the Gallagher Retail Park to buy these.

Can I use Six Match Package vouchers on the turnstiles?
Yes, you can use your Match Packages vouchers for entrance at the turnstiles or you can redeem them from the matchday ticket office at the Arena. This can be done at cash turnstiles only- numbers 28, 29, 30 & 31.

Am I allowed to drink in the stands?
In line with Football League regulations at all other grounds and our ground regulations, it is illegal to drink alcohol in the stands or anywhere in view of the pitch. Anyone found drinking in the stands will be asked to stop and if they do not comply with this request will be asked to leave the stadium. You are also not allowed to smoke in the stands. We thank fans in advance for their co-operation.

Can I bring my own alcohol into the stadium?
Only alcohol purchased from kiosks at the Ricoh Arena can be consumed within the stadium concourse- and then only on the concourse itself (i.e. not in the stands). Similarly, only alcohol purchased in lounges/boxes can be drunk in those lounges/boxes.

Where can I park for the game?
All Car Parks are available! On the day, you can pay ‘on the gate’ at Car Parks A, B or C. If you have any queries about car parking, please e-mail karl.chester@ricoharena.com. Car parking is not available to buy from CCFC. Parking in Car Park C is £5, while it is £10 in Car Parks A or B.

Is the programme available on Saturday?
Yes, our matchday programme PUSB will be available from around the Ricoh Arena on Saturday for £3. As well as being packed with loads of content about the Sky Blues and our opposition Rochdale, there are plenty of player interviews, plus news, views and comment from around your club- including an exclusive chat with midfielder Conor Thomas, while Steven Pressley, Jim O’Brien and Steve Waggott have their regular columns. 

I want to go to the Casino before the game- shall I wait until after I’m done there to get my tickets?
If you are going to the casino before the match, we recommend that you buy or collect your tickets from the matchday ticket office before going into the casino. The matchday ticket office is at the old Superstore collection window, so is right next to the casino. By doing this beforehand, it means it will be quicker for you to get through the turnstiles after getting that last quick drink before the match!

Generally, we do advise fans to get the stadium early to help with entrance. Remember; the later you leave it, then the greater the risk of missing kick off – however hard we try to get you in on time! With that in mind, don’t forget that you can use any of the turnstiles around the stadium to get in- not just the ones near to where you are sitting.

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