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MATCHDAY Q&A - All you need to know regarding our matchday with Swindon Town tonight

12 January 2015

We answer some FAQs ahead of tonight's League One clash with Swindon Town...

Here is our Matchday Q&A ahead of tonight's clash with Swindon Town...

What are the ticket prices against Swindon Town?
Tickets start from £18 for adults, £13 concessions, £9 juniors, £5 JSBs and JSB Under 12s free.

In the standard zone, it is £22 for adults, £15 concessions, £11 juniors, £7 JSBs and £3 JSB Under 12s.

You can see all of the prices for Monday’s game (7:45pm kick-off) here…  

There are other pricing options for ticket on Monday too, including Half Season Tickets, Match Packages and Memberships. See details here http://www.ccfc.co.uk/news/article/coventry-city-tickets-available-swindon-town-league-one-monday-2191744.aspx 

There is no matchday price increase on Monday.

What are the different price options?
You can save money on the price of watching the Sky Blues in various ways- including becoming a Season Ticket holder, get a 6 or 12 Match Package holder or becoming Let’s All Sing Together Member. See the options here… 

I want to buy a match ticket on the night of the game. Where can I go to?

We advise fans buying tickets on the night of the game to visit the Matchday Ticket Office at the Ricoh Arena. This will be open from 4pm right up until kick off. This is cash only, but there is a cashpoint inside the main atrium at the stadium.
You can also buy on the cash turnstiles in the East Stand from 6:30pm when they open. Cash Turnstiles 28, 29, 30 & 31 will be open (If you are a Swindon fan, then you can use turnstile 4 or 5)

The ticket office at the Gallagher Retail Park will be open from 9:30am to 5:30pm on Monday.

Where will the cash turnstiles be on Monday night?
Cash Turnstiles 28, 29, 30 & 31 will be in operation for the game against Swindon Town. If demand dictates, then we will look to open up more cash turnstiles. These turnstiles will be open from 6:30pm, so there is plenty of time for you to arrive early and make sure you are in the ground ahead of kick-off.

Which stands/lounges are open against Swindon Town?
The East, LloydsPharmacy (West) & North stands are all open for Sky Blues fans for the game on Monday. The South stand is open for Swindon Town supporters only. All our usual matchday lounges are open for the game.

Is there going to be a Family Zone?
With it being a midweek match, the Family Zone volunteers will be having a well deserved night off. 

What else do you have going on?
Instead, we are welcoming the ‘EA Dugout’ to the Ricoh Arena. It will be positioned outside the stadium’s East Stand and will give fans the chance to try out FIFA 15 for free! The EA Sports™ Dugout is a state-of-the-art exhibition trailer that allows visitors to trial the latest EA SPORTS video games on High-Definition technology. The Dugout contains 5 individual gaming stations that can be used to play Xbox One, as well as 2 iPad stations. An additional 70” flat screen central screen forms the centre-piece of the unit for tournament gaming.
Sky Blue Sam will also be around the stadium again to say hello to young fans. Sam will also have more footballs to give away at half-time, while we will be welcoming more young fans onto the pitch before the games to wave flags and welcome their heroes.
We’ll also be showing our video of the event celebrating the success of the Sky Blues in the Community at half-time on the big screen too! 

Will the club’s retail be on-site on Monday?

Yes, our retail stall will be based in the East Stand for Monday night’s game and will be open from 6:30pm for fans to get the CCFC retail items- including hats and scarves…which may be required on Monday night!

Don’t forget the CCFC Superstore will be open up until 5:30pm on Monday, and you can buy at any time on www.ccfcshop.co.uk.

What are the new concourse kiosk options available?

As at the our last two games, supporters will now be able to purchase a much wider variety of food and drink from four concept themes around the Arena.
The new variety of food includes:
- Butchers Block, serving pulled pork and pulled beef rolls
- Grill Shed, which includes steak sandwiches, steak burgers, chicken burgers
- Fish and Chips Kiosk
- Pizza Shop, which makes homemade freshly cooked to order pizza's starting from £6.50
Eight draft bars have also been introduced which will serve Carlsberg, Tetleys and Guinness.

I have tickets to collect for the game to collect. Where do I need to go?
You will be able to collect your ticket from the Matchday Ticket Office at the stadium on the day of the game from 4pm. This is located at the old CCFC Superstore near to the Jimmy Hill statue. Please bring with you proof of ID and proof of purchase if possible.
Hospitality ticket collections will be from the VIP Collection window on the right hand side of the atrium.

I want a specific seat for the game- should I buy in advance or on the day?
If you really want to sit in a particular seat, you need to buy in advance as we cannot sell you a specific seat on the day of the game.

I already have a Season Ticket. Do I need to bring the whole booklet with me or can you tell me the voucher number in advance?
You need to bring the whole Season Ticket booklet with you to the match as this includes your seat details in it. We don’t announce the ticket number in advance of a match, but you will be able to see the ticket number above each of the turnstiles as you enter the stadium.
Season ticket holders will be charged for a ticket if they forget their season ticket; this is a refundable charge if they produce their season ticket book at the Superstore within seven days with the relevant match voucher still attached.

I want to buy a Half Season Ticket/6 Match Package on the day of the game. Where do I go to?
You can go to the CCFC Superstore at the Gallagher Retail Park to do this up until 5:30pm. See more about Half Season Tickets here… 

Can I use Six Match Package vouchers on the turnstiles?
Yes, you can use your Match Packages vouchers for entrance at the turnstiles or you can redeem them from the matchday ticket office at the Arena. This can be done at cash turnstiles only- numbers 28, 29, 30 & 31.

Am I allowed to drink in the stands?
In line with Football League regulations at all other grounds and our ground regulations, it is illegal to drink alcohol in the stands or anywhere in view of the pitch. Anyone found drinking in the stands will be asked to stop and if they do not comply with this request will be asked to leave the stadium. You are also not allowed to smoke in the stands. We thank fans in advance for their co-operation.

Can I bring my own alcohol into the stadium?
Only alcohol purchased from kiosks at the Ricoh Arena can be consumed within the stadium concourse- and then only on the concourse itself (i.e. not in the stands). Similarly, only alcohol purchased in lounges/boxes can be drunk in those lounges/boxes.

Where can I park for the game?
All Car Parks are available! On the day, you can pay ‘on the gate’ at Car Parks A, B or C. If you have any queries about car parking, please e-mail karl.chester@ricoharena.com. Car parking is not available to buy from CCFC. Parking in Car Park C is £5, while it is £10 in Car Parks A or B.

Is the programme available on Monday?

Yes, our matchday programme PUSB will be available from around the Ricoh Arena on Monday for £3. As well as being packed with loads of content about the Sky Blues and our opposition Swindon Town, there are plenty of player interviews, plus news, views and comment from around your club- including an exclusive chat with Matthew Pennington, while Steven Pressley, Jim O’Brien and Steve Waggott have their regular columns. 

I want to go to the Casino before the game- shall I wait until after I’m done there to get my tickets?
If you are going to the casino before the match, we recommend that you buy or collect your tickets from the matchday ticket office before going into the casino. The matchday ticket office is at the old Superstore collection window, so is right next to the casino. By doing this beforehand, it means it will be quicker for you to get through the turnstiles after getting that last quick drink before the match!

Generally, we do advise fans to get the stadium early to help with entrance. Remember; the later you leave it, then the greater the risk of missing kick off – however hard we try to get you in on time! With that in mind, don’t forget that you can use any of the turnstiles around the stadium to get in- not just the ones near to where you are sitting.


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