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FAQ - Your questions about Coventry City's midweek clash with Scunthorpe at the Ricoh Arena are answered here...

10 February 2015

The Sky Blues take on Scunthorpe tonight and you can find answers to supporters' FAQ's here...

Here is our Matchday Q&A ahead of Tuesday night’s clash with Scunthorpe at the Ricoh Arena...

What are the ticket prices against Scunthorpe?

Tickets in the Family Zone are priced £18 for adults, £13 concessions, £9 juniors, £5 JSBs and JSB Under 12s free.

In the standard zone, it is £22 for adults, £15 concessions, £11 juniors, £7 JSBs and £3 JSB Under 12s.

You can see all of the prices for Tuesday’s game here … (Link to http://www.ccfc.co.uk/news/article/tickets-coventry-city-scunthorpe-united-league-one-2245475.aspx )

There are other pricing options for ticket on Tuesday too, including Half Season Tickets, Match Packages and Memberships. See the pricing options here (link to TICKET BREAKDOWN)

There is no matchday price increase on Tuesday night.

What are the different price options?

You can save money on the price of watching the Sky Blues in various ways. Becoming a Season Ticket holder makes the price per game for an adult £15 in the Standard Zone, while a 6 or 12 Match Package makes the price £18 or £16 per game for adults respectively. Meanwhile, Let’s All Sing Together Members get £2 off their home league match tickets.

I want to buy a match ticket on the day of the game. Where can I go to?

Fans buying on the day can buy online at www.ccfcshop.co.uk or visit the CCFC Superstore at Gallagher Retail Park up until 5:30pm.

The Matchday Ticket Office at the Ricoh Arena will be open from 4:30pm right up until kick off. This is cash only, but there is a cashpoint inside the main atrium at the stadium.

You can also buy on the cash turnstiles in the East Stand from 6:30pm when they open. Cash Turnstiles 28, 29, 30 & 31 will be open (If you are a Scunthorpe fan, then you can use turnstile 5 in the South Stand)

Where will the cash turnstiles be on Tuesday?

Cash Turnstiles 28, 29, 30 & 31 will be in operation for the game against Scunthorpe. If demand dictates, then we will look to open up more cash turnstiles. These turnstiles will be open from 6:30pm, so there is plenty of time for you to arrive early and make sure you are in the ground ahead of kick-off.

Which stands/lounges are open against Scunthorpe?

The East, LloydsPharmacy (West) & North stands are all open for Sky Blues fans for the game on Tuesday. The South stand is open for Scunthorpe supporters only. Legends Lounge is unfortunately unavailable on Tuesday night due to a previously booked event taking place in the lounge- members who use this lounge have been communicated to regarding alternative arrangements for the Scunthorpe game.

Is there going to be a Family Zone?

Due to it being a midweek match, we have given the Family Zone volunteers the night off. However, Sky Blue Sam will still be around the stadium before the game to say hello to fans young and old.

Will the club’s retail be on-site on Saturday?

Yes, our retail stall will be based in the East Stand concourse for Tuesday’s game and will be open from 6:30pm for fans to get your CCFC retail items. New items which will be available include babywear, footballs, the 1987 FA Cup DVD and a range of confectionary.

Don’t forget, the CCFC Superstore is open at the Gallagher Retail Park also, while you can buy online at anytime via www.ccfcshop.co.uk.

What else do you have going on?

Half-time sees our new half-time giveaway ‘Subbed’ return, thanks to our partnership with Subway.

Fans will be able to win a two free 6 inch sub at half-time, along with a goodie bag full of Subway treats, just by being in their seat and getting Sky Blue Sam and JD’s attention!

Sky Blue Sam will also be around the stadium again to say hello to young fans and give out some more free footballs.

Who is forming the Guard of Honour on Tuesday?

We are giving young Sky Blues fans in the Family Zone the chance to be part of the guard of honour and be on the pitch before the game to welcome the team! Just make sure you are sat in the Family Zone area at 7:20pm and you could be selected at random by our staff!

I have tickets for the game to collect. Where do I need to go?

You will be able to collect your ticket from the Matchday Ticket Office at the stadium on the night of the game from 4:30pm. This is located at the old CCFC Superstore near to the Jimmy Hill statue. Please bring with you proof of ID and proof of purchase if possible.

Hospitality ticket collections will be from the VIP Collection window on the right hand side of the atrium.

You can also collect from the CCFC Superstore up until 3pm.

I want a specific seat for the game- should I buy in advance or on the day?

If you really want to sit in a particular seat, you need to buy in advance as we cannot sell you a specific seat on the night of the game.

You will be able to buy a specific seat on the day from the CCFC Superstore at the Gallagher Retail Park.

I already have a Season Ticket. Do I need to bring the whole booklet with me or can you tell me the voucher number in advance?

You need to bring the whole Season Ticket booklet with you to the match as this includes your seat details in it. We don’t announce the ticket number in advance of a match, but you will be able to see the ticket number above each of the turnstiles as you enter the stadium.

Season ticket holders will be charged for a ticket if they forget their season ticket; this is a refundable charge if they produce their season ticket book at the Superstore within seven days with the relevant match voucher still attached.

I want to buy a Half Season Ticket/6 Match Package on the day of the game. Where do I go to?

You can go to the CCFC Superstore at the Gallagher Retail Park to buy these.

Can I use Six Match Package vouchers on the turnstiles?

Yes, you can use your Match Packages vouchers for entrance at the turnstiles or you can redeem them from the matchday ticket office at the Arena. This can be done at cash turnstiles only- numbers 28, 29, 30 & 31.

Am I allowed to drink in the stands?

In line with Football League regulations at all other grounds and our ground regulations, it is illegal to drink alcohol in the stands or anywhere in view of the pitch. Anyone found drinking in the stands will be asked to stop and if they do not comply with this request will be asked to leave the stadium. You are also not allowed to smoke in the stands. We thank fans in advance for their co-operation.

Can I bring my own alcohol into the stadium?

Only alcohol purchased from kiosks at the Ricoh Arena can be consumed within the stadium concourse- and then only on the concourse itself (i.e. not in the stands). Similarly, only alcohol purchased in lounges/boxes can be drunk in those lounges/boxes.

Where can I park for the game?

All Car Parks are available! On the day, you can pay ‘on the gate’ at Car Parks A, B or C. If you have any queries about car parking, please e-mail karl.chester@ricoharena.com. Car parking is not available to buy from CCFC. Parking in Car Park C is £5, while it is £10 in Car Parks A or B.

Is the programme available on Tuesday night?

Yes, our matchday programme PUSB will be available from around the Ricoh Arena on Tuesday for £3. As well as all of our usual award-winning content on the Sky Blues and our opposition Scunthorpe, there are plenty of player interviews, plus news, views and comment from around your club- including an exclusive chat with midfielder Jack Finch, while Steven Pressley, Jim O’Brien and Steve Waggott have their regular columns too.

I want to go to the Casino before the game- shall I wait until after I’m done there to get my tickets?

If you are going to the casino before the match, we recommend that you buy or collect your tickets from the matchday ticket office before going into the casino. The matchday ticket office is at the old Superstore collection window, so is right next to the casino. By doing this beforehand, it means it will be quicker for you to get through the turnstiles after getting that last quick drink before the match!

Generally, we do advise fans to get the stadium early to help with entrance. Remember; the later you leave it, then the greater the risk of missing kick off – however hard we try to get you in on time! With that in mind, don’t forget that you can use any of the turnstiles around the stadium to get in- not just the ones near to where you are sitting.

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