Chief Executive Steve Waggott has promised improvements will be made ahead of the Southend fixture...
Coventry City Football Club would like to apologise to supporters for the heavy queues ahead of the Crewe Alexandra game last night and promised improvements will be made.
There were large queues from the ticket collection point which meant kick-off had to be delayed by 15 minutes at the Ricoh Arena.
City chief executive Steve Waggott admitted the situation was not acceptable and will now meet with CCFC staff and ACL staff to find a solution.
Waggott stated: "I'm extremely disappointed that so many supporters were delayed getting into the stadium for the game and I apologise to all affected.
"We had to delay kick-off which worked as there were no more than a dozen left getting in by the time we eventually kicked off at 8pm.
"There will be a series of meetings with ACL staff ahead of the Southend game to improve the situation at the stadium. We've only got one stadium collection point at the moment and it is imperative we expand that.
“We'll also be looking into getting another ticket outlet in operation to use throughout the week in a central location to Coventry.
"We're currently assessing the entire ticketing operation at the club and I assure supporters, improvements will be made."