Read through our FAQ section for disabled supporters

Who is classed as a disabled supporter?

Disabled supporters are supporters who claim Medium or Higher rate Disability Living Allowance, this can be either the Mobility or Care components.

Proof will be required to be shown when purchasing your first ticket and again when the allowance is renewed.

How much are tickets for disabled fans?

Tickets are priced at the standard rate relevant to the age of the supporter. However, any supporter requiring a wheelchair bay is entitled to purchase tickets at the concessionary rate because of the limited location of bays.

Who is entitled to bring a Personal Assistant?

All disabled supporters are entitled to bring a Personal Assistant free of charge, although bringing a Personal Assistant is not a necessity if a supporter does not require one.

Are there any particular areas for disabled fans to sit?

There are 94 wheelchair bays located around the stadium, including 19 for visiting supporters, all of these have an adjacent seat for a Personal Assistant.
Ambulant disabled supporters (disabled fans who do not require the use of a wheelchair) can sit in any available seat.

Are there disabled toilet facilities throughout the stadium?

Yes, there are specific disabled toilets throughout the stadium and they operate the National RADAR Key scheme.

Are all the facilities in the stadium accessible for disabled supporters?

All of the counter positions in the stadium, from the Club Shop and the Ticket Office through to the Food and Drink counters in the concourse, have lowered counter positions and hearing loops fitted.

How can I book tickets?

Please contact the Ticket Office at ticket.office@ccfc.co.uk

Are there disabled parking spaces available?

Yes there are a number of parking spaces available, please contact 0844 873 6514 or e-mail karl.chester@ricoharena.com

Who is the club’s Disabled Liaison Officer?

Dan Walker

T: 0844 873 6332

E: dan.walker@ccfc.co.uk